Disclaimer 

By using this application, you acknowledge and agree to the collection, storage, and processing of your Personally Identifiable Information (PII) as outlined in our Privacy Policy. Your data will only be used for the purposes specified in the Privacy Policy, and we are dedicated to safeguarding your information in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR). 

Simple Rishta GDPR-Compliant Privacy Policy 

Introduction 

At Simple Rishta (“we,” “us,” or “our”), we prioritize the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and store your data when you engage with our website, applications, services, and other online or offline activities. 

Data Collection 

Types of Data We Collect 

When using our services, we may collect and process different types of data to provide and enhance our services while ensuring compliance with applicable data protection laws. 

1. Personal Data

We may request certain personally identifiable information (“Personal Data”) to contact or identify you. This data may include, but is not limited to: 

• Full Name 
• Phone Number 
• Email Address 
• Date of Birth 
• Gender 
• City, State, Country, ZIP/Postal Code 
• Address 
• Profile Picture 

We may use your Personal Data to send newsletters, marketing or promotional materials, and other information relevant to our services. You can opt out of these communications at any time by following the unsubscribe link in our emails. 

2. Usage Data

Usage Data is collected automatically when you access our services. This may include: 

• Internet Protocol (IP) address 
• Browser type and version 
• Pages visited on our platform 
• Time and date of visits 
• Duration of visits 
• Unique device identifiers 
• Other diagnostic and analytical data 

If you access our services through a mobile device, we may also collect: 

• Device type and unique ID 
• Device operating system 
• Mobile network provider 
• Browser type and version 

3. Location Data

With your permission, we may collect and store location data to enhance our services and provide location-based features. You can enable or disable location tracking via your device settings at any time. 

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to analyze user activity, enhance functionality, and improve user experience. Cookies are small data files stored on your device that help us remember your preferences and provide personalized services. 

Types of Cookies We Use: 

• Session Cookies – Essential for service operation. 
• Preference Cookies – Store user settings and preferences. 
• Security Cookies – Enhance security measures. 
• Advertising Cookies – Deliver relevant advertisements based on your interests. 

You can configure your browser to refuse cookies or notify you when a cookie is being sent. However, disabling cookies may limit certain functionalities of our services. 

5. Other Data

In some cases, we may collect additional information, such as: 

• Marital status and family details 
• Citizenship and passport details 
• Registration at the place of residence 
• Education, qualifications, and certifications 
• Employment-related details (agreements, compensation, benefits, and NDAs) 
• Social security or taxpayer identification numbers 
• Office location and professional background 

We ensure that all collected data is processed securely and in accordance with relevant privacy laws, including the General Data Protection Regulation (GDPR). 

Information from Third-Party Social Media Services 

We offer the option to create an account and log in to our services using third-party social media platforms, including: 

• Google 
• Facebook 
• Apple 

If you choose to register or log in through one of these services, we may collect certain Personal Data associated with your third-party account. This may include: 

• Your name 
• Email address 
• Activities on the platform 
• Your contact list (if applicable) 

Additionally, you may have the option to share further information from your third-party social media account. By providing such information during registration or at any other time, you grant us permission to use, store, and share it in accordance with this Privacy Policy. 

Information Collected While Using the Application 

To provide and enhance the features of our application, we may collect certain data with your prior consent, including: 

• Location Data: Information about your geographic location. 
• Media Data: Access to your device’s camera, photo library, and stored images. 

This information helps us improve and personalize our services. Depending on the feature, the collected data may be stored on our servers, third-party service providers’ servers, or locally on your device. 

You can enable or disable access to location and media data at any time through your device settings. 

Use of Data 

The Company, including Simple Rishta, collects and processes Personal Data for various purposes, including but not limited to: 

• Service Provision and Maintenance: To provide, maintain, and enhance our Service, including monitoring its usage. 
• Account Management: To manage your registration and access to different functionalities as a registered user. 
• Contractual Obligations: To develop, comply with, and execute contracts, including purchases of products, services, or other agreements made through the Service. 
• User Communication: To contact you via email, phone calls, SMS, or other electronic means (such as mobile push notifications) for updates, security alerts, and information related to your account or contracted services. 
• Customer Support: To provide technical support and assist with inquiries or issues. 
• Interactive Features: To enable your participation in interactive features of our Service when you choose to do so. 
• Service Improvements: To conduct data analysis, identify usage trends, evaluate promotional campaigns, and enhance our Service, products, marketing strategies, and overall user experience. 
• Security & Compliance: To detect, prevent, and address technical issues, fraud, or other unauthorized activities. 
• Business and Legal Obligations: To fulfill our legal and contractual responsibilities, including billing, collection, and enforcement of rights arising from agreements between you and the Company. 
• Notifications & Promotions: To provide notices about your account, subscription renewals, and general updates. Additionally, to send you news, special offers, and information about similar products, services, or events unless you opt out. 
• Business Transfers: To evaluate or execute mergers, acquisitions, restructuring, or other transfers of assets where Personal Data may be among the transferred information. 
• Other Purposes: To fulfill any other purpose for which you provide data or as otherwise described at the time of collection, with your consent. 

Sharing of Data 

We may share your Personal Data under the following circumstances: 

• With Service Providers: To monitor, analyze, and enhance our Service and to facilitate communication with you. 
• For Business Transfers: In case of mergers, acquisitions, financing, or sale of company assets, your information may be transferred as part of such transactions. 
• With Affiliates: To provide a seamless experience across our affiliated companies, ensuring compliance with this Privacy Policy. 
• With Business Partners: To offer certain products, services, or promotions in collaboration with our partners. 
• With Other Users: If you interact in public areas of our platform or through third-party social media services, your name, profile picture, and activity may be visible to others. 
• With Your Consent: We may disclose your personal information for any other purpose with your explicit consent. 
• You retain the right to manage your preferences regarding communication and data sharing through your account settings. 

Data Retention 

The Company will retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. We will retain and use your Personal Data to comply with legal obligations, resolve disputes, and enforce our agreements and policies. Additionally, the Company will retain Usage Data for internal analysis purposes. This data is typically retained for a shorter duration, unless it is used to enhance security, improve service functionality, or if we are legally required to retain it for extended periods. 

Data Deletion 

If you have concerns regarding your data, you are entitled to request access to the personal data we may hold or process about you. You also have the right to request the correction of any inaccuracies in your data at no cost. Additionally, you may request that we cease using your personal data for direct marketing purposes at any time. In such cases, we will inform you of any applicable fees prior to processing your request. 

You may withdraw your consent for the continued use, disclosure, storage, and/or processing of your personal data by contacting our customer services, subject to any applicable legal or regulatory limitations. Please be aware that if you withdraw your consent or exercise any other rights available under local laws, we may be unable to continue providing our Services to you or fulfilling any contractual obligations we have with you. In such cases, we will not be held liable for our inability to provide the Services or perform the contract. Our legal rights and remedies will remain expressly reserved in this event. 

As a Simple Rishta user, you have the right to request the deletion of your personal data held by us. If you wish to proceed with data deletion, please contact our customer service at [email protected]. A customer service representative will assist you with the process. Please note that data deletion will be completed within 30 working days from the date of receipt of your request. 

Data Transfer 

Your information, including Personal Data, is processed at the Company’s operational offices and other locations where involved parties handle data processing. This may result in your data being transferred to and stored on servers located outside your state, province, country, or other governmental jurisdiction, where data protection laws may differ from those in your jurisdiction. 

If you are located outside Pakistan and choose to provide information to us, please be aware that your data, including Personal Data, will be transferred to and processed in Pakistan. By accepting this Privacy Policy and submitting your information, you consent to this transfer. 

By accepting this Privacy Policy and submitting your information, you consent to the transfer of your data as described herein. 

Simple Rishta takes all reasonable measures to ensure that your data is handled securely and in compliance with this Privacy Policy. No transfer of your Personal Data will occur to any organization or country unless adequate safeguards are in place to protect your data and personal information. 

Disclosure of Data 

We may share the personal information we collect or that you provide in the following cases: 

• Legal Compliance: If required by law or in response to requests from public authorities. 
• Business Transactions: In the event of a merger, acquisition, or asset sale, your data may be transferred with prior notice. 
• Third-Party Services: With subsidiaries, affiliates, contractors, and service providers who support our business operations. 
• Other Cases: To fulfill the purpose for which you provided the data, display your company’s logo (if applicable), or protect the rights, property, or safety of our company, customers, or others, with your consent where necessary. 

Marketing & Cookies 

We may send you promotional messages based on your consent or legitimate interests, with an option to opt out anytime. We use cookies and similar technologies to improve your experience, analyze traffic, and personalize content. You can manage cookie preferences in your browser settings. 

Your Rights & Third-Party Sharing 

You have the right to access, modify, delete, or restrict the processing of your data by contacting us. We may share your data with third-party service providers such as: 

• Google (Analytics) 
• Facebook (Ad Targeting) 
• D Engage (Push Notifications) 
• Vici Dialer (Automated Calls) 

We ensure all transfers comply with data protection regulations and prioritize the security of your information. 

Law Enforcement 

We may disclose your Personal Data if required by law or in response to valid requests from public authorities, such as courts or government agencies. 

Business Transactions 

In the event of a merger, acquisition, or asset sale involving the Company or its subsidiaries, your Personal Data may be transferred. We will provide prior notice before such a transfer occurs, ensuring transparency and compliance with the applicable Privacy Policy. 

Additional Disclosures 

Legal Requirements 

The Company may disclose your Personal Data in good faith if necessary to: 

• Comply with legal obligations. 

• Protect and defend the rights or property of the Company. 

• Prevent or investigate potential misconduct related to our services. 

• Safeguard the personal safety of users and the public. 

• Protect against legal liability. 

Other Disclosures 

We may also share your information in the following cases: 

• With our subsidiaries and affiliates. 

• With contractors, service providers, and third parties supporting our business operations. 

• To fulfill the purpose for which you provided the information. 

• To display your company’s logo on our website, if applicable. 

• For any other purpose disclosed at the time of data collection. 

• With your explicit consent in other cases. 

• When necessary to protect the rights, property, or safety of the Company, customers, or others. 

Third-Party Privacy Policies 

Our privacy policy does not govern third-party websites linked to or from our platform. We encourage you to review their privacy policies, as we are not responsible for their data handling practices. 

Payments 

We offer paid products and services within our platform and use third-party payment processors for transactions. We do not store or collect payment card details. All payment information is provided directly to our third-party processors, whose data handling practices are governed by their respective privacy policies. These processors comply with PCI-DSS standards, established by major payment networks such as Visa, Mastercard, American Express, and Discover, to ensure secure processing of payment information. 

Children’s Privacy 

Our Services are not intended for use by children under the age of 18 (“Child” or “Children”). 

We do not knowingly collect personally identifiable information from Children under 18. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers. 

Changes to This Privacy Policy 

We may update our Privacy Policy periodically to align with legal requirements or business practices. Any significant changes will be communicated through email and/or a notice on our platform before taking effect. The updated policy will be published on this page, with the effective date revised accordingly. We encourage you to review this Privacy Policy regularly for any updates, as continued use of our services constitutes acceptance of any modifications. 

Contact Us 

If you have any questions regarding this Privacy Policy, you may reach out to us through the following channels: 

• Email: [email protected] 

• Website: www.simplerishta.com 

Reporting Data Protection Concerns 

If you believe your data protection rights have been violated, you have the right to file a complaint with the relevant supervisory authority. 

This Privacy Policy was last updated on March 25, 2025.